PRIVACY POLICY

Last updated: 2 June 2026

This Privacy Policy explains how Milena Kavrakova (“I”, “me”, “my”) collects, uses, and protects personal information when you visit or use this website, including when you subscribe to the mailing list, purchase digital music, book lessons or consultations, use the contact form, or interact with any other features of the website.

Milena Kavrakova is committed to protecting your privacy and handling your personal information with care and transparency.

If you have any questions about this Privacy Policy, you can contact Milena Kavrakova at:
milena@summersnowdrops.com

Milena Kavrakova’s business address is:
38 East Park Parade, Northampton, NN1 4LB, Northamptonshire, UK

1. Information Milena Kavrakova Collects

1.1 Information you provide directly

  • Your name
  • Your email address
  • Information you include when contacting me
  • Information you provide when booking lessons or consultations
  • Mailing list sign‑up details (name and email)

1.2 Payment information

Payments are processed securely by Stripe.
Milena Kavrakova does not receive or store your card details.

1.3 Website analytics

This website uses Bandzoogle’s built‑in analytics to understand how visitors use the site.
This includes information such as:

  • pages visited
  • device type
  • general location (country/city level)
  • traffic sources

Milena Kavrakova does not use Google Analytics.

1.4 Cookies

This website uses cookies for basic functionality, analytics, and embedded content (such as YouTube videos).
For full details, please see the Cookie Notice.

2. How Milena Kavrakova Uses Your Information

Milena Kavrakova uses your personal information to:

  • respond to enquiries
  • provide lessons and consultations
  • send booking information
  • process payments
  • manage email subscriptions (only if you have opted in)
  • maintain website functionality and security
  • understand website usage through analytics

Your information may also be used to manage communications, administer the website, and comply with legal or tax obligations.

These examples illustrate the main ways your information is used and are not an exhaustive list.

Milena Kavrakova does not sell or share your personal information for marketing purposes. Personal information is only shared with trusted service providers when necessary to operate the website or deliver services (for example, payment processing through Stripe), and never for third‑party advertising. Details of these trusted service providers are listed in the next section, “Third‑Party Services.”

3. Third‑Party Services

Milena Kavrakova uses trusted third‑party services to run her business.
These services only receive the information necessary to perform their functions.

3.1 Stripe (Payments)

Used to process lesson and consultation payments.
Stripe may collect payment details and technical information.
Stripe’s Privacy Policy applies.

3.2 MailerLite (Mailing List)

Used to manage email subscriptions.
If you sign up for my mailing list, MailerLite stores your name and email address.
MailerLite’s Privacy Policy applies.

3.3 Bandzoogle (Website Hosting + Analytics)

This website is hosted by Bandzoogle, which provides:

  • website hosting
  • security
  • built‑in analytics
  • cookie management

Bandzoogle may process technical information such as IP address and device type.

3.4 YouTube (Embedded Videos)

If you watch an embedded YouTube video on this website, YouTube may collect:

  • viewing behaviour
  • device information
  • cookies and tracking data

YouTube’s Privacy Policy applies.

3.5 Google Meet (Lessons and Consultations)

Lessons and consultations take place via Google Meet.
When you join a Google Meet session, Google may process technical information such as IP address and device details.
Milena Kavrakova does not record sessions or store any data generated by Google Meet. If a recording is ever made, it will only take place with the mutual agreement of both parties (learner and Milena Kavrakova or client and Milena Kavrakova).

4. Legal Basis for Processing (UK GDPR)

Milena Kavrakova processes personal information under the following legal bases:

  • Contract: to provide lessons, consultations, and booking information
  • Consent: for mailing list subscriptions
  • Legitimate interests: website analytics, security, and communication
  • Legal obligation: record‑keeping for tax purposes

5. How Long Is Your Information Kept For 

Milena Kavrakova keeps personal information only for as long as necessary:

  • Booking emails: up to 12 months
  • Mailing list data: until you unsubscribe
  • Payment records: up to 6 years (required by UK tax law)
  • General enquiries: up to 12 months
  • Analytics data: managed by Bandzoogle according to their retention policies

You may request deletion of your information at any time (see Section 8).

6. How Your Information Is Protected

Milena Kavrakova takes reasonable steps to keep your information safe. This includes:

  • using secure website hosting
  • using encrypted payment processing through Stripe
  • keeping all accounts password‑protected
  • ensuring that only Milena Kavrakova has access to the personal information you provide
  • using well‑known, trusted service providers such as Stripe, MailerLite, Bandzoogle, Google, and YouTube 

7. Sharing Your Information

Milena Kavrakova does not sell, rent, or trade your personal information.

Milena Kavrakova only shares information with:

  • service providers listed in Section 3
  • legal authorities if required by law

8. Your Rights (UK GDPR)

You have the right to:

  • access your personal information
  • correct inaccurate information
  • request deletion of your information
  • withdraw consent (for mailing list subscriptions)
  • object to certain types of processing
  • request a copy of your data

To exercise any of these rights, contact Milena Kavrakova at:
milena@summersnowdrops.com

9. Children’s Privacy

Lessons and consultations are for adults aged 18 and over.
Milena Kavrakova does not knowingly collect information from children.

10. Links to Other Websites

This website may contain links to external sites.
Milena Kavrakova is not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

If this Privacy Policy is updated, the new version will be posted on this page with a revised “Last updated” date.

By continuing to use this website after changes are posted, you accept the updated policy.